Privacy Policy

Last modified: February 15, 2024

Smart Mammoth Privacy Policy

Welcome to Smart Mammoth! At Smart Mammoth, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our SEO and web hosting services. Please read this policy carefully to understand your rights and how we handle your data.

1. Information We Collect

We collect the following types of information when you interact with our services:

a. Personal Information

Name, email address, phone number, and postal address (provided when signing up, requesting information, or contacting support).

b. Usage Information

Details of your interactions with our website and services, including IP address, browser type, pages visited, and timestamps.

c. Payment Information

Payments are processed via a third-party solution provider, Stripe. We do not store or process your financial details directly. For more information, refer to Stripe’s Privacy Policy.

d. Information from Cookies and Similar Technologies

We use cookies and tracking technologies to enhance user experience and collect usage data. You can manage your preferences through our Cookie Policy or browser settings.

2. How We Use Your Information

We process the data we collect for the following purposes:

a. Providing and Managing Services

  • Delivering and maintaining SEO and web hosting services.
  • Responding to requests and providing customer support.

b. Improving Our Services

Analysing usage data to improve our offerings and address technical issues.

c. Marketing Communications

Sending updates, newsletters, and promotional content with your explicit consent. You can opt-out at any time.

d. Legal and Security Obligations

Complying with applicable laws, protecting our rights, and ensuring the security of our services.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: For marketing communications and non-essential cookies.
  • Contractual Necessity: To provide the services you request.
  • Legal Obligations: For compliance with laws and regulations.
  • Legitimate Interests: To enhance our services and ensure security.

4. How We Share Your Information

We share your data only as necessary and in accordance with this Privacy Policy:

a. Service Providers

With third parties who help deliver services (e.g., web hosting, analytics, payment processing).

b. Legal Compliance

In response to lawful requests, to protect our rights, or to comply with legal obligations.

c. Business Transfers

If involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Your Privacy Rights

You have the following rights regarding your personal data:

a. Access and Rectification

Request access to or correction of your personal data by contacting us at info@smartmammoth.com.

b. Data Portability

Request a copy of your data in a structured, machine-readable format.

c. Erasure

Request deletion of your data, subject to legal obligations.

d. Withdraw Consent

Withdraw your consent for marketing communications or non-essential cookies at any time.

e. Object to Processing

Object to data processing based on legitimate interests.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyse performance. Non-essential cookies are only used with your consent. For details, refer to our Cookie Policy.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods depend on the type of data and processing purpose.

8. Security Measures

We implement reasonable technical and organisational measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our services outside the UK or EU, your data may be transferred to jurisdictions with different data protection laws. We ensure such transfers comply with GDPR and other applicable standards.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

11. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices, laws, or other operational reasons. Updates will be posted on this page with the effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Smart Mammoth Email: info@smartmammoth.com Postal Address: [Add your business address here]
Last Updated: 26/01/2025 Effective Date: 26/01/2025